We accept returns within 7 days of delivery.
Items must be unworn, unused, and in original packaging with tags attached.
Sale items, promotional items, and underwear are non-returnable.
Returns are processed as store credit unless otherwise agreed.

Email us at returns @noxwholesalers.co.za with your order number and reason for return.

Wait for confirmation and return instructions.

Send the item back to our store or drop it off in person at:

NOX Wholesalers 189 Helen Joseph Street,Johannesburg, 2001, South Africa

Exchanges are allowed within 7 days, subject to stock availability.

If you'd like to exchange for a different size or color, email us at support@noxwholesalers.co.za with your request.

You may be required to cover the return shipping unless the item was incorrect or defective.

If you receive a faulty, damaged, or incorrect item, please notify us within 48 hours of delivery with clear photos and your order number. We’ll resolve it quickly at no cost to you.